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Realtime support platform

Go tickets service, knowledge base, MQTT notifications.

Results

Realtime support platform
GoMQTTMongoDBRedisNuxt 4

Context

Unify multi-channel support with measurable response times.

Solution

Go service (tickets, knowledge base), realtime MQTT, Redis, Nuxt admin console.

Results

Sub-second notifications, multilingual knowledge base, admin console.

<1s notify3 locales24/7 run

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